Catch - up

Cancellation Policy

Catch - Ups 1. Booking and Scheduling Sessions can be scheduled virtually or in person (see Section 3 for face-to-face travel considerations). Sessions are scheduled at mutually agreed times. 2. Cancellation Policy Sessions may be cancelled or rescheduled up to 24 hours in advance of the scheduled time without penalty. For sessions involving travel booked with prior agreement, every effort will be made to rebook or refund travel costs in the event of a cancellation or rescheduling. Where this is not possible, the costs will be passed on to the client. If & Beyond Insights needs to cancel a session, a full refund for the session will be provided, and any travel costs already incurred will be covered by & Beyond Insights. 4. Face-to-Face Meetings and Travel Costs Face-to-face sessions are available on request. Travel outside the London area will be charged to the client with prior agreement and at cost. 5. Confidentiality All sessions are conducted in strict confidence. See the Confidentiality & Disclaimer Agreement for full details.

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